Absa refuses to provide information on investments.

It has been two years and still the matter has not been resolved. Absa makes it too difficult to obtain information, or do not provide it, or stonewalls the process or just does not respond. It is my expectation that Absa provides me with information on the interest they paid on my investment as well as the reasons for me being paid a much lower interest rate as the one advertised on their website. This is how they treat their clients and they are well aware of the fact that normal people cannot afford to take legal action in these matters, mainly because of the costs involved. Absa of course can afford a whole panel of legal experts, paid for by the money they do not pay out in interest, to clients who are rightfully entitled to it. I saved up for years and my elderly parents also helped to save for my children's education and I entrusted this money with Absa, only to find out that they do not act in good faith.