Absa refuses to give me back my money!!!!!!

I closed a credit card account with absa as the fees had gotten ridiculous and it was used as a savings account instead of a credit card and was for emergencies. When the fees went up to R40 pm I called and closed it. That was 2 weeks ago. I called the call Centre twice asking when my money would be paid out to me and was assured I would receive a response by latest the next day. That was on the 11th and 15th of April respectively. I am still waiting for my money or an update.<br> I don't wish anyone harm generally but I feel like someone should lose their job over this as those agents promised me an update personally and never fulfilled their promises.<br> Absolutely pathetic service. I am so glad I closed the account seeing this attitude.<br> They wouldn't wait indefinitely if the roles were reversed and I owed them money.