SR
Shuabe R
1 reviews | Active since Nov 2015
12 Nov 2015, 17:13
Absa Refuses to Drop Warranty Premiums
Mechanical Breakdown Warranty (through Innovations Group) premiums were collected for 2 years by Absa. The Warranty expires on 14 Nov 2015 and they will continue to collect the premiums for the duration of the vehicle finance period! Meanwhile I have renewed my MBW and have to pay that separately. Absa staff tries very hard to justify why I have to continue paying them the premium AND now pay Innovations Group. ****************.
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Absa's replyOfficial
17 Nov 2015, 10:08Hello shuaberajap,
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Absa's reply17 Nov 2015, 10:08
Official
Hello shuaberajap,
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd