ABSA REFUSES TO DO A PAYMENT REVERSAL FOR ME!

<p>I called called absa online on 15/02/2017 and asked if reversal was possible, I was told I can reverse the transaction if it was done in less than 40 days, I was then told what to include in the email to request for reversal. A day later I receieved an email saying that they cannot do the reversal!!!!! This is unacceptable as they have told me that this can be done, even as I write this letter I called the same number from ABSA to inquire the same thing and they gave me the same answer that ABSA do payment reversals.</p> <p>When I wrote to ABSA complaints department who sent me back to digital dep,, who is now quiet!!! </p> <p> </p>