MK
Muzakkir K

1 reviews | Active since Sept 2015

06 Jul 2019, 19:01

ABSA REFUSES TO CANCEL OR REVERSE TRANSACTION

My Absa credit card was used without my consent or knowledge to make a purchase on Instagram ads. The transaction is clearly a ********** one - I had to have my card stopped and replaced at a cost of R150. Absa refuses to investigate the transaction and reverse the transaction even though the transaction is clearly **********.

0
Replies (2)
Absa
Absa's reply08 Jul 2019, 12:49
Official
Good day Muzakkir,
Thank you for your posting.  I am Basani Hlungwane and I will be facilitating your case. Your reference number to your complaint is C-***1. We will be in contact within the 24hours. Thanks. 

Best regards,

Absa
Absa's reply08 Jul 2019, 12:49
Official
 Good day Muzakkir,Thank you for your posting.  I am Basani Hlungwane and I will be facilitating your case. Your reference number to your complaint is C-***1. We will be in contact within the 24hours. Thanks. 

Best regards,