ABSA REFUSES to cancel my Business banking account since 2023 & continues to charge me R190 account fees monthly!

I am at my wits end with the ABSA Business Banking team! CIPC deregistered my business in Mar 2023, ABSA was informed, by both myself & CIPC... they have insisted on keeping my account open & REFUSE point black to close it! & every month they charge me bank charges! I reached out again in June/ July 2024 requesting closure & was told I need to present proof that I have tried to reinstate my de-registered business!!! A business that is no longer operating! WHY WOULD I WANT TO RE-REGISTER A BUSINESS I'm no longer operating?? IF CIPC de-registered it & I'm okay with that since it is no longer operating, why is ABSA REFUSING TO CLOSE MY ACCOUNT? Since 2023 to this day I've been charged R190 in banking fees... over R4000 in banking charges for an account that isn't operating & should be closed! I transferred an additional R3500 into the account last year April thinking the account was operational, the account accepted my funds, but I could not retrieve them or operate the account! "My Business Banker" CHANELLE SOLOMONS who I have been dealing with is so rude and doesn't respond to emails ! Why must I beg to her have my account closed? She is insisting I must send through the documents to prove I'm trying to re-instate the business with CIPC- before she can help me, but I have given up on that business, ABSA can even keep the money in my account, I couldn't care less... I just need them to CLOSE MY BANK ACCOUNT NOW & STOP CHARGING ME! The business was deregistered almost TWO YEARS AGO! I had a Business Account with FNB, the moment they received the de-registration notification from CIPC, they assisted me in closing swiftly & that was it!!! WHY IS ABSA doing this? At this point I'm DONE with ABSA, I will be moving over ALL my products! ENOUGH IS ENOUGH!