ABSA refuses to cancel ********** debit orders

<p>For the last six month I have been enduring repeated deductions from my account several times a month, all from the nebulous and infamous Stratcol.</p> <p> </p> <p>ABSA has been singularly unhelpful in resolving this matter. They are certainly willing to reverse the payments - provided I go into a branch. Their supposed "tool" to do the same via internet banking never bothers to even display the LEGALCOVR debits, meaning that I have to do everything manually.</p> <p> </p> <p>I make a point of putting stop orders on these debits whenever they turn up, but this seemingly does nothing to prevent the next one from being made a couple of weeks later.</p> <p> </p> <p>Despite repeated requests to cancel this ******* debiting of my account, ABSA continues to insist that they are unable to do this and I must instead contact Stratcol to cancel it.</p> <p> </p> <p>Am I the only one who finds it counterintuitive that I have to contact the ******* who are *****ING from my account and ASK them to stop?</p> <p> </p> <p>Seriously?</p> <p> </p> <p>Six months ago I would have happily proclaimed ABSA to be one of the best banks in the country and not have had a single complaint against them and their ****il then) excellent service.</p> <p> </p> <p>Now? I'm actually giving serious thought to closing my accounts and finding a bank that actually asks for permission before slapping down random debit orders and letting completely anonymous third parties ***** my money.</p>