HP
Hennie P
1 reviews | Active since Sept 2013
03 Oct 2019, 16:31
Absa refuse to email me a statement every moth.
I have a absa credit card. Use to have my account with absa too, but because of high fees i closed it. Since than absa stopped emailing me my statements. I email them repeatedly for statements 3 months ago after a email i was emailed 2 months statements. Since then i do not get statements again. I got smse to pay with no amount Does everybody struggel so much to get statements fron absa?
Helpful (0)
Replies (3)0
Replies (3)
Absa's replyOfficial
04 Oct 2019, 09:48 Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Customer Value Management Absa Bank Ltd
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Customer Value Management Absa Bank Ltd
Best regards,
Absa's reply04 Oct 2019, 09:48
Official
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Customer Value Management Absa Bank Ltd
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Customer Value Management Absa Bank Ltd
Best regards,
Absa's replyOfficial
07 Oct 2019, 14:52Dear Hennie, I am Nthabiseng and I will be facilitating your case. Please use the following reference number C-***3. This confirms that an incident has been logged. I will update you on the matter once feedback has been received. My email address is *** or you can reach me on *** if you need any further details.
Best regards,
Absa's reply07 Oct 2019, 14:52
Official
Dear Hennie, I am Nthabiseng and I will be facilitating your case. Please use the following reference number C-***3. This confirms that an incident has been logged. I will update you on the matter once feedback has been received. My email address is *** or you can reach me on *** if you need any further details.
Best regards,
Absa's replyOfficial
07 Oct 2019, 14:53Dear Hennie, I am Nthabiseng and I will be facilitating your case. Please use the following reference number C-***3. This confirms that an incident has been logged and I will update you on 09/11/2019. My email address is *** or you can reach me on *** if you need any further details.
Best regards,
Absa's reply07 Oct 2019, 14:53
Official
Dear Hennie, I am Nthabiseng and I will be facilitating your case. Please use the following reference number C-***3. This confirms that an incident has been logged and I will update you on 09/11/2019. My email address is *** or you can reach me on *** if you need any further details.
Best regards,