1 reviews | Active since Feb 2017

19 Feb 2017, 17:24

ABSA REFUSE TO BANK MY FOURTH ROYALTY CHECK

<p>I get royalty payment from my publishing company where my books, placed on Amazon.com gets sold. Absa has cleared three of my previous royalty checks but when I submitted my fourth check, they gave my check back to me and said they have a new policy not to deal with checks any more, but they proved that "WELLS FARGO BANK LLC" in the USA honoured their previous checks to me. The last check was only realeased/ cleared after 2 months. I have no where to go to get my royalty checks cleared and payed, what do I do now?</p>

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Replies (4)
Absa
Absa's reply20 Feb 2017, 09:59
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd

's update16 Mar 2017, 12:32
Reviewer Update

DearvVanessa

I have again received another "royalty check" from my bublisher and this problem has not yet been resolved...I have no place to bank or clear or get payment for this check...CAN YOU HELP?

Marius

's update16 Mar 2017, 12:35
Reviewer Update

....It is 16 March 2017 today...no answer yet?

's update12 Apr 2017, 18:49
Reviewer Update

....It is 12 April 2017 today...no answer yet?