1 reviews | Active since Feb 2017

12 Apr 2017, 18:56

ABSA REFUSE TO BANK MY FOURTH ROYALTY CHECK

<p>I get royalty payment from my publishing company where my books, placed on Amazon.com gets sold. Absa has cleared three of my previous royalty checks but when I submitted my fourth check, they gave my check back to me and said they have a new policy not to deal with checks any more, but they proved that "WELLS FARGO BANK LLC" in the USA honoured their previous checks to me. The last check was only realeased/ cleared after 2 months. I have no where to go to get my royalty checks cleared and payed, what do I do now?</p> <p> </p> <p>Dear Customer</p> <p> </p> <p>Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.</p> <p> </p> <p>Kind regards</p> <p>Vanessa Crowe</p> <p>Group Customer Care</p> <p>Absa Bank Ltd</p> <p> </p> <p>This was in February of 2017 and they have not yet responded!!!!</p>

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Replies (1)
Absa
Absa's reply28 Apr 2017, 15:35
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd