Absa refusal to reverse ***** Payment

I got ****med and rediverted to buy tickets to an event onto a site called Viagogo. I realised immediately when it went to confirmation and tried to cancel my transaction. Tried Absa South Africa ***** and Credit cards to reverse and put a stop on the card only to be told that they cant do it. I literally have to let this ********** company take my money and then let them investigate. This is R4700 that I have informed them is ********** and they can prevent this from being taken off my account but NOOOOOOOOOOOO they cant do it. It is desgraceful that a customer has no rights to reverse these things at all. One person says at 12:01 tomorrow morning they can reverse but another says sorry they cant reverse. I really cant believe it. ABSA this is not good enough. Dm'd and still waiting for you to respond

When i spoke to a consultant she was aware of the company name from before. Why wasn't it flagged for ***** on your Falcon system? I should have been called........