SM
Shalynn M
1 reviews | Active since May 2026
08 May 2026, 11:31
ABSA REFUND DELAY AND NO RESPONSE!
I am extremely frustrated with the lack of assistance regarding a delayed refund.
A refund from SHEIN for R594 was processed on 30 April 2026, and I still have not received the funds in my ABSA account. SHEIN has already confirmed that the refund was processed by the financial institution.
I have emailed ABSA multiple times and also contacted them on social media, but I still have not received proper assistance or clarity regarding the delay.
I would appreciate urgent assistance in tracing and resolving this refund matter. Reference details can be provided privately.
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Absa's replyOfficial
08 May 2026, 12:34Dear Tamica, Thank you for bringing this unfortunate matter/incident to my attention, and please accept my sincere apologies. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***6. RegardsGodfrey NdouCustomer Value Management
Best regards,
Absa's reply08 May 2026, 12:34
Official
Dear Tamica, Thank you for bringing this unfortunate matter/incident to my attention, and please accept my sincere apologies. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***6. RegardsGodfrey NdouCustomer Value Management
Best regards,