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carolne M
1 reviews | Active since Nov 2018
13 Jan 2022, 11:06
Absa recoveries pathetic
I have been waiting for a refund since Monday, and when I called I was told the claim hasn't been finalized
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Absa's replyOfficial
13 Jan 2022, 14:31Dear Carolne Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within 4 hours. I look forward to being of service to you.
Vanessa Crowe
Vanessa Crowe
Absa's reply13 Jan 2022, 14:31
Official
Dear Carolne Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within 4 hours. I look forward to being of service to you.
Vanessa Crowe
Vanessa Crowe