TM
Tshepiso M
1 reviews | Active since May 2024
22 May 2024, 12:36
ABSA recoveries legal department
The legal department for recoveries never answers their calls. I have called more than 7 different numbers and no answer. Month end is around the corner and no one can tell me what is going to happen with my debit order. What am I supposed to do now? Cross my fingers and hope a miracle will happen? My account was not even supposed to be in the legal department, it was supposed to be moved to recoveries.
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Absa's replyOfficial
22 May 2024, 13:32Dear Tshepiso Moloru
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.
The reference number for your complaint is C-***2.
Kind regards,
Group Customer Care
Rezona Louw
Absa's reply22 May 2024, 13:32
Official
Dear Tshepiso Moloru
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.
The reference number for your complaint is C-***2.
Kind regards,
Group Customer Care
Rezona Louw