NS
Nitesh S
1 reviews | Active since Jul 2011
21 Jun 2021, 12:02
Absa recoveries
I called to get a new credit card from Absa but they have a Cheque account from 2006 sitting on my name when I called to get it removed from recoveries I was advised that it will take 24/48 hours it’s been 2 weeks and it’s not removed. Can someone please assist me as this is just and up and down situation.
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Absa's replyOfficial
21 Jun 2021, 13:24Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your reference number C-***3. I will review and provide you with my specific contact details as well as an expected timeframe for further update/ feedback via email or contacting you telephonically within four hours. Looking forward to being of service to you. Kind regards Nthabiseng Sibande Customer Value Management Absa Bank Ltd
Best regards,
Absa's reply21 Jun 2021, 13:24
Official
Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your reference number C-***3. I will review and provide you with my specific contact details as well as an expected timeframe for further update/ feedback via email or contacting you telephonically within four hours. Looking forward to being of service to you. Kind regards Nthabiseng Sibande Customer Value Management Absa Bank Ltd
Best regards,