ML
Merelise Lewies-Fuller
1 reviews | Active since Aug 2021
23 Aug 2021, 08:56
Absa really bad service
I have been calling since 06 August 2021 to Absa to close a vehicle account and reimburse my credit on the account, there service is pathetic, it is beyond bad till today I have been calling every week twice a week and still nothing has been finalised. Really really bad service would never ever consider using them again for vehicle finance.
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Absa's replyOfficial
23 Aug 2021, 12:18Dear Merelise Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your complaint reference number is C-***9. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours. Kind regards, Daphne Le Grange Group Customer Care
Absa's reply23 Aug 2021, 12:18
Official
Dear Merelise Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your complaint reference number is C-***9. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours. Kind regards, Daphne Le Grange Group Customer Care