DZ
Donald Z
1 reviews | Active since May 2015
06 Aug 2019, 20:01
Absa Randburg Great Client Service
Got charged a fairly unusual amount for internet banking. Went to Randburg branch was assisted by Tendani who printed a detailed report of the internet fees. I was satisfied with the transactions but not with the total charge as internet banking should be much cheaper than what I have paid for. Things like payments, airtime purchase and Cash Send. The fees almost defeat the convenience of internet banking. Her service was quick and explanation on point as she deserves a 5 star but I am nkt happy with the fees.
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Replies (1)Absa's replyOfficial
07 Aug 2019, 15:17Dear Client,
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to clients. I wish to take this opportunity to thank you for the time and effort to bring this to my attention. Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to clients. I wish to take this opportunity to thank you for the time and effort to bring this to my attention. Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Absa's reply07 Aug 2019, 15:17
Official
Dear Client,
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to clients. I wish to take this opportunity to thank you for the time and effort to bring this to my attention. Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to clients. I wish to take this opportunity to thank you for the time and effort to bring this to my attention. Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
