ABSA RANDBURG DISGUSTING AND DISRESPECTFUL

i visited the Absa Randburg branch on saturday to reset my internet pin number.

While in the queue a sales consultant by the name of gift approached the queue with another customer.

Origonially he let her join the back of the queue and then decided to let her go to the front before all of us.

I approached him and asked why has she jumped the queue as i was in a hurry and the queue was just not moving.

What happened thereafter shocked me as I have never received such disrespect in my entire life.

He says because she was before you with such attitute from his voice and body language,

When I tried to speak to him he turned his back on me while i was trying to call him he totally ignored me.

The lady behind me was even more shocked than I was.

A few minutes later I looked for him as I wanted to point out to him that it is disrespectful to ignore my question when I wanted clarity and secondly to totally ignore me.

When I did comfront him, he looked at me shook his head and turned his back on me and carried on working on the computer.

I said to him dont ignore me i'm talking to you, which he still ignored me.

I then asked his name which he never gave me as he still ignored me.

I then had to get the details from a supervisor as there was no manager on duty to get the details.

I would like to state in no uncertain terms that, that was the most disrespectful unprofessional service I have ever received, and after giving him another opportunity he still continued to display the total unprofessionalism which I origonally complained about.

I honestly can not do business with a company which shows such unprofessionalism.

It is a pity cause what attracted me was their new branding and image.

I guess you cant change a persons heart with a face lift.

I have requested to close my accounts