VV
Vee V
1 reviews | Active since Feb 2019
10 Mar 2019, 16:16
Absa queues r ridiculous and everyone is just so slow
I have a problem with all the ABSA banks in Kimberley, during the busy times like on the 15th of the month and around month end there are only two consultants and around 3 tellers working. The lines will be ridiculously but do u think they are bothered. A person can spent close to 4 to 5 hours in the queue before getting assistance. So when ever I have to go to the bank I know I must take leave at work on that day cause I have a full day job at ABSA on the queues. That's beyond bad
Helpful (0)
Replies (1)0
Replies (1)Absa's replyOfficial
11 Mar 2019, 14:28Dear Client,
Thank you for bringing this matter to our attention. I tried calling on cell number provided. Kindly provide me with your ID number (send privately) in order for me to log an incident and investigate your concern. Feedback will be provided once the matter has been resolved.
Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. I tried calling on cell number provided. Kindly provide me with your ID number (send privately) in order for me to log an incident and investigate your concern. Feedback will be provided once the matter has been resolved.
Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Absa's reply11 Mar 2019, 14:28
Official
Dear Client,
Thank you for bringing this matter to our attention. I tried calling on cell number provided. Kindly provide me with your ID number (send privately) in order for me to log an incident and investigate your concern. Feedback will be provided once the matter has been resolved.
Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. I tried calling on cell number provided. Kindly provide me with your ID number (send privately) in order for me to log an incident and investigate your concern. Feedback will be provided once the matter has been resolved.
Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
