TS
Tessa S

1 reviews | Active since Jul 2016

02 Mar 2018, 14:22

Absa Query

My worse experience ever . The consultant sounded as if she just got up from sleep. I had to request to speak to her manager to get the assistance I needed. I also suggested that Palesa needed more training .

0
Replies (1)
Absa
Absa's reply05 Mar 2018, 13:29
Official

Dear Customer

Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd