AK
Anneliese K
1 reviews | Active since May 2017
02 Jul 2021, 10:31
ABSA PRVATE BANKERS LET GO!!
ABSA decided that the Private Bankers were unnecessary and let them all go....very quietly!! Now the call centres cannot handle the amount of calls, no assistance from the branch. This is shocking and the final straw. Time to leave, sure I'm not the only one.
Helpful (0)
Replies (1)0
Replies (1)
Absa's replyOfficial
02 Jul 2021, 15:18Dear Anneliese De Klerk Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***9 Kind regards,Rezona Louw Group Customer Care
Absa's reply02 Jul 2021, 15:18
Official
Dear Anneliese De Klerk Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***9 Kind regards,Rezona Louw Group Customer Care