Absa Property Insurance, using consultants as excuse not to pay/settle claim

<p>Claim ********** , posted 28/08/2016, till now remains unpaid; the main assistant, Ms Annetjie De Beer has never given reason(s) why my claim could not be paid in full for the replacement of the borehole, its reconnection, and security replacement (including palisade fencing) .</p> <p>Other assistants in this respect, have used Annetjie, and the Senior Management as excuse.</p> <p>The latest assistant by the name of Rupert promised to create a case, and follow-up with their consultant.</p> <p>According to their cosultants Elyte Chem ... their reports are confidential and meant only for Absa, meaning one is left dead-end zone. Is this the way Absa Property Insurance new way of treating its customers??</p>