ABSA Property Insurance Statement of the year.

Would like to once again share what a joke Absa Bank is to it's loyal customers. Recently in May 21st my pool pump burnt out - so I called my electrician in and gave me an assesment of the pump - he basically told me due to electrical surges the motor can burn out -which he gave me a report . I replaced the pump myself saving me money rather than a pool person doing it. I then saw on my ABSA APP I have property Insurance which I have never claimed or used ever - I am 58 years old!!. So I put my claim in which was R3000.00 FOR THE PUMP AND R650.00 for my electrian. I got a call today 3rd June 2020 at 14h36 fromNomfundo Mhlanga saying my claim has been rejected because - AND LISTERN TO THIS -" LIGHTNING DIDN'T STRIKE THE PUMP!!" People if lightning strikes a pump there would'nt be any pump left?? How rediculous is that. So to conclude I have to wait for lightning to strike my house before I can claim. Don't take property Insurance out with ABSA.