MVdM
Mirida Van der Merwe

1 reviews | Active since Feb 2021

07 Feb 2021, 09:15

ABSA Property insurance

am so upset with ABSA Property insurance. There service is non exsistant.

I have been phoning with emergency all morning ***when I press 1 claim gets cut.

Not Absa general enquirries or idirect could help with a number that works.

I Need help after a incompitant electrician they sent out to repair problems at my house in october 2020 caused more issues.

My house lights started tripping last night 6 February 2121.

I called out an electritian to come and fix the problem this morning 7 February.

When he opened up the DB board he said our earthleakage wasnt even wirred. If something went wrong the house can burn down and that insurance wouldnt even pay out.

He said he wont touch the DB board or fix it. ABsA must come and investigate and fix seeing that it is one of their electricians that did such a bad job.

How do we get a hold of them in an emergency!!!

I need an electritian today not tomorrow.

What number must I phone in anycase.

There service suck!!!

0
Replies (1)
Absa
Absa's reply08 Feb 2021, 09:10
Official
Dear Mirida, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***0 . I will review the matter, and provide you with an expected timeframe for further feedback within the next hour.  Kind regards,
 Basani Hlungwane
 Group Customer Care
 Absa Bank Ltd