ABSA Property Insurance
<p>On the 01/11/2016 I made a claim to Absa Property Insurance on a roof leak as a result of storm in the area however I made several follow ups with ABSA and as at 18/05/2017 no one came to my house and the claim of claim no: ********** has not been attended to.</p> <p>On ABSA website it is captured as such with no one picking it up that it is long outstanding</p> <p>I have been enjoying yearly increases in premiums since 1999 when I bought the house</p> <p>Please help as this is highly unacceptable</p> <p> </p>
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Despite ABSA promising on the 18 May 2017 to resolve the matter on claim no ********** they never attended to the matter.
I made a walk-in to the branch and I was kept on a lengthy phone call and the lady from insurance claims division promised to attend to the matter by close of business of which it never occurred.
I am still enjoying deductions on my policy since 1999
Please help as this is highly unacceptable
Despite ABSA promising on the 18 May 2017 to resolve the matter on claim no ********** they never attended to the matter.
I made a walk-in to the branch and I was kept on a lengthy phone call and the lady from insurance claims division promised to attend to the matter by close of business of which it never occurred.
I am still enjoying deductions on my policy since 1999
Please help as this is highly unacceptable
Dear Customer
I am dissappointed to hear that your matter claim even today not yet finalised. I have escalated it and await feedback.
Apologies for the inconvenience.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Dear Customer
I am dissappointed to hear that your matter claim even today not yet finalised. I have escalated it and await feedback.
Apologies for the inconvenience.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd