ABSA Promises Promises and no more

I have an ABSA PLatinum Credit Card which was opened on21/12/2009. In the past nearly 5 years I have had an excellent relationship with these people.<br> Until 6 months ago I was retrenched without any hope of severance pay whatsoever. Although I owed them money I paid when I could and was even told by one of their consultants that I was a faithful customer.<br> In early December 2014 my wallet was ****** out of my car including my Absa Credit Card. I must add that In November 2013 I was once again gainfully employed earning a decent salary.After informing ABSA Credit card that my card was ****** they promised me they woul reissue a new card within 6 working days. To date I have not received my card. I admit I was in arrears with my payments and was assured that once I was up to date with my arrears anew card would be issued.I must point out that for the last 3 months I have been charged R55.00 pm for Platinum Services which I do not have.,and my account is up to date.Today I have been told that I must conduct myself in a proper way and maybe in 3 to 6 months time I can reapply for another credit card and still pay R55.00pm for Platinum Services of which I do not havei