ABSA PROMISE TO REMOVE MY CELLPHONE NUMBER FOR A MISTAKEN ARREARS OF ANOTHER PERSON DID NOT HAPPEN

ref (C-***3 ) GIVEN BY ABSA

I had an complaint with ABSA about using my cellphone number for messages for an unknown individual with an outstanding account.

After waiting patiently for a week after i complaint via HELLO PETER, (AFTER BEING HARRASED FOR 2 MONTHS) i received an email this morning from ABSA that the problem has been solved and my telephone number has been removed from the system.

Low and behold, two hours after receiving this email, i received once again my daily harassment message for a MR MAKOE, which i do not know from a bar of soap, ............ to pay my outstanding account in arrears.

How are they going to solve this ongoing problem? without me having to receive this messages daily,

to block it does not help, they simply send from another number the next day!!!!