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Carla H
1 reviews | Active since Apr 2011
28 Nov 2023, 08:48
Absa Private Service - Not what it used to be
I’ve been an ABSA private bank client for years, but the current change of private bankers and the quality of these people has deteriorated so much. Waiting months for replacement cards. ABSA Private - where are the good old days where your service was impeccable???
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Absa's replyOfficial
28 Nov 2023, 12:35Dear Carla Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***9. Kind regards,Vanessa CroweGroup Customer Care
Absa's reply28 Nov 2023, 12:35
Official
Dear Carla Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***9. Kind regards,Vanessa CroweGroup Customer Care