LG
Leon G

1 reviews | Active since Aug 2017

09 Dec 2025, 14:52

Absa private pathetic service

There was an overseas company that was debiting my credit card of small amount of about R12 since October 2025 and I got fed up and had to cancel my credit card and get a new one so this company won't be able to debit this card anymore,Absa refused to reverse these transactions,I also lodged a ***** case and received a call from an Absa ***** employee who was rude,spoke over me and refuse to reverse these transactions,now these are small transactions of about R12 but I hate to think what would happen for transactions of a large amount,Absa will probably let these *****ulent companies to take my money,really considering moving everything out of Absa in the new year as they are a pathetic bank that rather allow *****sters to take their clients money than reversing these transactions....don't bank with absa you will regret it!

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Replies (1)
Absa
Absa's reply09 Dec 2025, 16:53
Official
Dear Leon Thank you for bringing this unfortunate matter/incident to my attention, and please accept my sincere apology. I will review it and email you my specific contact details and the expected timeframe for further feedback/resolution.  The reference number for your complaint is C-***9. Regards Pravesh Bejay Customer Value Management