Absa Private ********** activity

Item: Absa
Rating: 1
Author: Erica P

I wanted to book a car online using my credit card. All of a sudden a huge amount went off my bank account. I immediately contacted Absa ***** Division and informed them of the activity. After emails & Police affidavit I was informed that Absa will not be reimbursing me.

Helpful (0)

Replies (3)

Absa's replyOfficial

22 Jul 2021, 08:34

Dear Erika, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for the inconvenience caused. Your case reference number is C-***7. I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd

Best regards,

Absa's reply22 Jul 2021, 08:34

Official

Best regards,

Absa's replyOfficial

22 Jul 2021, 08:46

Dear Erika,
Please be advised that we sent an email to the email address ***, please reply back for us to assist further. Thank you. Basani.

Best regards,

Absa's reply22 Jul 2021, 08:46

Official

Dear Erika,
Please be advised that we sent an email to the email address ***, please reply back for us to assist further. Thank you. Basani.

Best regards,

Erica P's updateReviewer Update

22 Jul 2021, 14:46

Please resend your email, I accidentally deleted it.

Erica P's update22 Jul 2021, 14:46

Reviewer Update

Please resend your email, I accidentally deleted it.