Absa Private Banking - WORST SERVICE!

I am so tired of Absa Bank. There is always some sort of issue with my accounts and credit card, the mobile app doesn't work at times and so on. I am a Private Banking client and my fees are ridiculous but I still cannot seem to get proper service from the bank! This morning I transferred funds from my current account into my credit card, which worked fine. I then tried to make payments to other banks and I am consistently getting an error "unsuccessful, an unexpected error has occurred". I have been trying for over 2 hours now and I keep getting the same error. I would not recommend banking with Absa at all! I have recently moved my business banking to FNB from Absa because of the same issues and I am seriously thinking of moving my personal accounts elsewhere!