ABSA Private Banking - The most useless group of people

I have banked with ABSA as a sole proprietor (initially United) since opening my company in 1994. In the last 28 years I have never defaulted on any vehicle or house payment. My business has a healthy turnover and all expenses are well managed.

One of my employees needed his company car replaced - changing from a panel van to a SUV to allow him to carry his newborn child more safely.

Applying for vehicle finance (to replace a vehicle already financed with ABSA) through my private banking revealed no decision even after 3 weeks had lapsed. They asked the most stupid questions you could ever imagine, and I was led from one ******** bank employee to the next more ******** employee in a never ending chain of useless emails and telephone calls.

The motor dealership has since day one suggested I use the facilitator on their floor, but I declined because I had "Private Banking".

Eventually I conceded, and in two days they had offers from 3 banks - INCLUDING ABSA.

I went with Wesbank.

I will never ever ever apply for anything of any nature from ABSA - they talk about assisting small business but it's just talk - they are THE most useless bunch of individuals ever to have inhabited a bank.