ABSA private Banking not delivering

I am being sued by my ex wife for R200 000. I asked ABSA now on multiple occasions to forward me proof of payments for money sent from my account to hers. The shokcing thing is I pay a lot of money every month for the ABSA banking service, I can only imagine how those who do not have private banking are being treated.

I have sent 3 emails now requesting for the proof of payment. Then 2 days later I get a request asking for more information. Do you realize that I need to be in court with my proof that I have indeed been paying? Do you reliaze that I do not have all the time in the world to drag this information out of you? It takes you 2 days to respond to an email?

I have phoned my private banker. He simply does not answer or does not bother to call back! This is after I complained about my previous private banker and got assigned a new one who also doesn't deliver. Absolutely shocking service from ABSA. When the consultants call after I post a complaint on Hello Peter they don't care to solve my problem they only care to close the complaints.

I have phoned the ABSA complaints department, then the phone mysteriously starts breaking up to the point where I cannot hear the consultant. When this is all over you better believe I am taking my business to another bank. One that actually cares about it's clients. I will also be contacting my lawyer to take steps for legal action. I am paying for a service which is not being delivered to me.