Hellopeter
Share Your Experience
RS
Roan S

1 reviews | Active since Jul 2011

11 Feb 2021, 10:45

ABSA Private Banking Non-Existing

Please stay away from ABSA Private Banking. Other banks offered me a home loan and the useless pathetic ABSA Private Banking Team couldn't even help me. You pay for NOTHING. No service, no assistance, no updates... nothing !!! Rather waste your money at another bank. There is also NO private banking suite in any of the local banks. You are being treated like a normal banking client. For almost 5 years, I have not received anything from being a Private Banking Client. Thanks for absolutely nothing ABSA.

0
Replies (3)
Absa
Absa's reply11 Feb 2021, 12:27
Official
Dear Roan, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***0 . I will review the matter, and provide you with an expected timeframe for further feedback within the next hour.  Kind regards,
 Basani Hlungwane
 Group Customer Care
 Absa Bank Ltd 

Best regards,

Absa
Absa's reply11 Feb 2021, 12:27
Official
Dear Roan, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***0 . I will review the matter, and provide you with an expected timeframe for further feedback within the next hour.  Kind regards,
 Basani Hlungwane
 Group Customer Care
 Absa Bank Ltd 

Best regards,

Absa
Absa's reply13 Feb 2021, 09:27
Official
Dear Roan,
Trust you are doing well.
Please be advised that we have sent you an email to emain address ***  requesting additional information. Please reply back for us to assist further. Thank you.
Basani

Best regards,