Absa private banking horrible service
I have been trying to get private bank services to give me an answer to a question for a month now. This after I told the banker assigned to me in December that based on service I want to potentially change banks. No answer still on a bery basic question
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Replies (3)
Absa's replyOfficial
15 Feb 2023, 09:21Dear Maggie Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***4. Kind regards,Group Customer CareRezona Louw
Absa's reply15 Feb 2023, 09:21
Official
Dear Maggie Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***4. Kind regards,Group Customer CareRezona Louw
's updateReviewer Update
26 Feb 2023, 14:15Thank you absa for contacting me and resolving the matter
's update26 Feb 2023, 14:15
Reviewer Update
Thank you absa for contacting me and resolving the matter
Absa's replyOfficial
27 Feb 2023, 12:33Dear Maggie
It is indeed pleasing to receive complimentary remarks about the staff that have given quality service to clients.
I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Kind regards,Group Customer CareRezona Louw
It is indeed pleasing to receive complimentary remarks about the staff that have given quality service to clients.
I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Kind regards,Group Customer CareRezona Louw
Absa's reply27 Feb 2023, 12:33
Official
Dear Maggie
It is indeed pleasing to receive complimentary remarks about the staff that have given quality service to clients.
I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Kind regards,Group Customer CareRezona Louw
It is indeed pleasing to receive complimentary remarks about the staff that have given quality service to clients.
I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Kind regards,Group Customer CareRezona Louw