DT
Dr T
1 reviews | Active since Jun 2013
28 Dec 2024, 18:20
ABSA Private Banking bad service
ABSA Private Banking not useful.ABSA Personal loan sent messages warning to debit cheque account on the date different from Loan Agreement .I have sent the ABSA Personal banker emails requesting that ABSA be patient and wait for their debit per usual date and per the loan agreement.Yet this is not the case,now I have two returned debit and the same bank has penalized me of R300 yet I have a banker who was warned ealier.
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Absa's replyOfficial
30 Dec 2024, 11:23Dear Dr T Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***3. Kind regards,Group Customer CareVanessa Crowe
Absa's reply30 Dec 2024, 11:23
Official
Dear Dr T Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***3. Kind regards,Group Customer CareVanessa Crowe