1 reviews | Active since Oct 2016

15 Jul 2020, 10:08

ABSA private banking

I have private banking with ABSA but I don't receive assistance with matter affecting my current account, and it has been going on for 3 months and my banker has not attended to the issue, even though I was being patient

0
Replies (1)
Absa
Absa's reply15 Jul 2020, 12:07
Official
Dear Buhle, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is  C-***2. I will be in touch within the next hour to provide you with my specific contact details as well as a request for additional information.   Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd