1 reviews | Active since Sept 2015
Absa Private Banker Nokwazi Bonisile Zulu
Absa has been ignoring me, I closed an account with my previos private banker Nokwazi Bonisile ZUlu based at Pietermaritzburg Chatterton Road Absa Branch account was kept open even though i cancelled last year! a Credit Manager Pieter Kruger called me last year requesting 1700 rand he told me my account was open i gave him emails proving it was closed, he sent instructions to my banker at the time Nokwazi Bonisile Zulu to close the account and i did not owe them anything, SARS made an error and paid my tax dividends to ABSA, now I am being victimized as ABSA took R5700, 00 for the account that was kept open even though my instructions, email trails below:
Kruger, Pieter: Absa <***ca> Tue, Sep 8, 2020, 12:39 PM to ***
Dear Mr WL Zulu
Hope you are well
Please take note that your Absa Cheque account is currently in arrears with R 1,712.36
Please can you rectify the account today.
Thanks
Kind regards / Vriendelike groete
Pieter Kruger
Credit Officers Account Management PB
Private Bank & SME, Relationship Banking
T +***3
Absa, Pretoria Campus, 337 Petroleum Street, Waltloo, Pretoria, 0184
www.absa.co.za
Absa Bank Limited is a subsidiary of Absa Group Limited and is an Authorised Financial Services Provider and Registered Credit Provider, registration number: NCRCP7.
Absa Bank Limited provides services to Absa Group Limited and its subsidiaries.
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Wandile Zulu <***> Tue, Sep 8, 2020, 12:42 PM to Pieter:
After not getting car finance from you beginning of the year I moved my account to standard bank my car finance was approved in 15minutes there so I don’t owe you anything and instructed my banker to close it.
Regards W
Kruger, Pieter: Absa <***ca> Tue, Sep 8, 2020, 12:47 PM to Nokwazi, ***
Good day Boni
Hope you are well
Please see email from client.
Can you please arrange to close the account
Account nr – ***
Wandile Zulu <***> Tue, Oct 27, 2020, 12:42 PM to ***ca
Hi
See mail trail below.
Lushey Dlamini (ZA) <***ca> Tue, Oct 27, 2020, 1:00 PM to me
Good afternoon Mr Zulu,
Thank you for the email.
I will follow up with your previous banker.
Regards
Regards
Lushey Dlamini
Credit Manager
Absa Retail & Business Banking
M : +***4
E : ***
Absa, 33 Richefond Circle, Ridgeside, Umhlanga, 4019, South Africa
www.absa.africa
( Brave. Passionate. Ready.)
Wandile Zulu <***> Tue, Jul 27, 12:44 PM (6 days ago) to Ayanda, Boni, Pieter:
HI Ayanda
MOney was cleared however i was charged after instructing ABSA again and again to close the account, I need my refund asap SARS payed me R 11 555,00 and i was paid R4800,00 see email thread below when the account was closed, I need my refund asap please treat the matter as urgent as I am emotional and upset about what has happened.
I've copied everyone involved, I shouldn't be punished for your banks incompetence, I need this resolved asap and my money transferred asap
awaiting for your response.
Regards' Wandile Zulu