ABSA PRIVATE BANK WONT LET US SPEND OUR OWN MONEY

<p>Yesterday we wanted to purchase R85000 worth of household items at Hirschs home store. We transferred cash to our credit card. The purchase was declined by ABSA card division. On phoning our private banker Elaine Chetty we were told that Hirschs has a floor limit. The store told us and ABSA they do not and they have put through purchases 3x the amount we were spending. We went back to Hirchs today and the regional manager spoke to our banker in a conference call with card division. Card division told the store to split the transaction into smaller ones and put those through to which the store rep**** it is ******* to do so and they cannot . Card division then had the temerity to say that we then cant buy the stuff we want!!!! With our own money!! A client of ABSA for 30 years and Private Bank for half that and all the banker can say is its not their fault and there is nothing they can do! And dont even try to get hold of customer service via reception at Sandton Private Bank... they say he is "on leave" and put you through to a random staff member who has no idea why he got the call but he will "find someone" and call back.... still waiting. Disgusting service!!! </p>