ABSA PRIVATE BANK SLIPPING AGAIN!!!!

ABSA private bank service is way below standard!! No customer service at all!! Why even bother having a dedicated private bank email address which is it is not monitored or not responded to for requests for assistance? Why waste everyones time and just add more frustration? As so many times, seems the only way to get action is to revert to social media. Only then ABSA will contact me. And as always with the endless apologies for slipping up (again) and the request to rather make contact before going to social media. As if I have not tried. Shame on you ABSA private bank!!!! Take note #arrierautenbach. You may or may not know about how uncaring your relevant employees behave.