MS
Marius S
1 reviews | Active since May 2019
06 Dec 2021, 22:24
ABSA Private Bank - LOST
This must be at least the fourth review/complaint I write relating to ABSA PRIVATE BANKS poor service.
I again ask the question as to why one pays for a service that does not exist.
I contacted private assist more than 24h ago relating to my overdraft on my cheque account. Until now I have not received a single call or email. Literally not even an attempt has been made to assist me.
I have rated this issue with private bank time and time again and I think now is the time to refer all these complaints to the Banking Ombudsman
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Replies (1)Absa's replyOfficial
07 Dec 2021, 11:07Dear Maruis Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. RegardsPravesh Bejay
Absa's reply07 Dec 2021, 11:07
Official
Dear Maruis Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. RegardsPravesh Bejay
