MS
Marius S

1 reviews | Active since May 2019

06 Dec 2021, 22:24

ABSA Private Bank - LOST

This must be at least the fourth review/complaint I write relating to ABSA PRIVATE BANKS poor service.

I again ask the question as to why one pays for a service that does not exist.

I contacted private assist more than 24h ago relating to my overdraft on my cheque account. Until now I have not received a single call or email. Literally not even an attempt has been made to assist me.

I have rated this issue with private bank time and time again and I think now is the time to refer all these complaints to the Banking Ombudsman

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Replies (1)
Absa
Absa's reply07 Dec 2021, 11:07
Official
Dear Maruis Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email.  RegardsPravesh Bejay