ABSA Private Bank leaves you stranded when you go overseas

If you think you can trust ABSA Private Bank employees to assist with issues while you're overseas handling your own affairs, think again. They are quick and fast to leave you their contact details. "You can contact me anytime, we are here to help." But when it comes to the push you are left with nothing but the tone of a phone ringing endlessly. Even Whatsapp messages to your "Private banker" go unanswered. To all considering Private banking thinking you will receive a more personalised service for a premium, forget about it. There is no such thing. Its a gimmick to get more money out of you. I would love to get my banking moved back to "normal" service but no one answers their $£%£" phone!