EG
Edgar G

1 reviews | Active since Aug 2015

26 Oct 2016, 08:27

ABSA Private bank is a joke.

<p> I am a member of ABSA private bank, so called priority treatment with a private banker to assist, what a pile of …….. For TWO months, I have been nagging them to update my funeral plan, emails are the so called private assist email address are unanswered, when they are answered queries I made have had no response. A customer should not have to beg for something. Disgusting!!</p>

0
Replies (2)
Absa
Absa's reply26 Oct 2016, 08:55
Official

Dear Edgar

Thank you for bringing this matter to our attention. Kindly provide us with your account number to log a formal complaint. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd

Absa
Absa's reply26 Oct 2016, 11:50
Official

Good day Edgar

I have logged your matter in our complaints system and will get back to you as soon as query been investigated.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd