DT
Dr T
1 reviews | Active since Jun 2013
30 Dec 2025, 11:04
ABSA Private Bank & Home Loan bad service. ABSA also claims the BWP to ZAR exchange rate is 1:1.40 dispite ABSA capital saying rate is 1:20
ABSA Private Banking, ABSA Personal loan has debited my Cheque account against the contractually agreed date and I have even opted out of thier early debit date and even asked the banker not to allow thos to happen.ABSA charged me a penalty of R150 due to this.Thie is some of the bad treatment I continue to endure with this bank.
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Absa's replyOfficial
30 Dec 2025, 11:32Dear Dr Tee
Thank you for bringing this unfortunate matter/incident to my attention, and please accept my sincere apology. I will review it and email you my specific contact details and the expected timeframe for further feedback/resolution.
The reference number for your complaint is C-***2.
Regards
Pravesh Bejay
Customer Value Management
Absa's reply30 Dec 2025, 11:32
Official
Dear Dr Tee
Thank you for bringing this unfortunate matter/incident to my attention, and please accept my sincere apology. I will review it and email you my specific contact details and the expected timeframe for further feedback/resolution.
The reference number for your complaint is C-***2.
Regards
Pravesh Bejay
Customer Value Management