EG
Edgar G
1 reviews | Active since Aug 2015
06 Dec 2024, 08:46
ABSA private bank disgusting service
My Private banker in East London is on holiday, a week ago I asked one of his team to assist in a query, no reply despite two reminders. Sent an email to the global email for private banking. I received an automated reply no follow up, I sent a reminder no reply. What is the point of paying the absorbent monthly fees for this service it there is no service when my regular banker (who is excellent) is on holiday??
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Edgar G's updateReviewer Update
10 Dec 2024, 09:42Well Russel, As you are now not replying to my emails perhaps you will reply here.
I received a phone call, the phone rang for all of 10 seconds before they hung up.
I am now receiving emails to call private assist. Then going through the whole verification process and starting the query from the beginning NO!!! I am abroad anyway why should I pay roaming fees and the inconvenience for ABSA employee incompetence?
This is unacceptable, I sent an email asking a simple question. I expect an email reply.
Please look into it and get somebody to reply to my question by email.
I received a phone call, the phone rang for all of 10 seconds before they hung up.
I am now receiving emails to call private assist. Then going through the whole verification process and starting the query from the beginning NO!!! I am abroad anyway why should I pay roaming fees and the inconvenience for ABSA employee incompetence?
This is unacceptable, I sent an email asking a simple question. I expect an email reply.
Please look into it and get somebody to reply to my question by email.
EG
Edgar G's update10 Dec 2024, 09:42
Reviewer Update
Well Russel, As you are now not replying to my emails perhaps you will reply here.
I received a phone call, the phone rang for all of 10 seconds before they hung up.
I am now receiving emails to call private assist. Then going through the whole verification process and starting the query from the beginning NO!!! I am abroad anyway why should I pay roaming fees and the inconvenience for ABSA employee incompetence?
This is unacceptable, I sent an email asking a simple question. I expect an email reply.
Please look into it and get somebody to reply to my question by email.
I received a phone call, the phone rang for all of 10 seconds before they hung up.
I am now receiving emails to call private assist. Then going through the whole verification process and starting the query from the beginning NO!!! I am abroad anyway why should I pay roaming fees and the inconvenience for ABSA employee incompetence?
This is unacceptable, I sent an email asking a simple question. I expect an email reply.
Please look into it and get somebody to reply to my question by email.