Absa private bank can close theire doors as service is horrible.

I opened a private bank acount as i thougt this be be an advantage for me but never been so disapointed in absa or my choice to move over. It all started with the acount opening first the acount was aproved then some story why it cant be opened. So my profile was given to Craig staffen who opened the acount. So the acount openening took to long after the struggels to have my salary moved over to Absa. As it happend my acount was enptied out due to ***** as some one has haked my acount. So while i was busy with my absa acount proses was also busy applying for credit facilitys. As my car finance etc was up to date all of my acounts was up to datethen absa adviced we need your salary in absa first before we can apply. Ok so the ***** happened on my old acount before i could move to Absa. So then the end of the month we moved my salary to absa to get away from my previouse acount. My old bank adviced they will have my funds back at a specific date for the ***** so that i can pay my acounts.So i went over to absa no bank card for a month so had to pay money in my husbands acount to use my funds. So then absa send out my first card to cape gate and before i picked up the card (still at branch) transaction went of card purchses. My banker aranged for card to be stoped and ***** case to be opened. Now over a month later ***** department did not even made contact with me and evertime i asked banker send me email they will previde feedback. Ok then the new card was send to incorect branch numeriose emails etc then finaly card arrived. Then i made two wrong payments and requested for a chargeback as the quikest way to get your funds back up to date two weeks later when u ask sorry cant get hold of them they only work by email so what is the use to pay these high monthly acount fees if your banker cant even assist for three months paying the high fees just to get salary paid in then pay out as i dont want to use acount fully as nothing gets resolved. So then on my credit facility was updront about the ***** etc two of my acount fell behind as my acount was emptied out at the other bank. So absa revied everthing and said they will aprove my credit once i suply paid up letters witch i did. Then got declined after i met theire terms. Then received letter from old bank saying ***** case resolved and they refunded me proof supplyd to absa as this was not my fault. But now my application for my credit line was pushed back 3 months due to the ***** on my old bank acount as my acount was paid late but this would never have happend if absa bugered me around with acount opening. I imdiatly paid my acounts up to date when the ***** money was paid back they dis not even take this in to acount even thou this was not my fault so i requested that i get a new banker witch was done. But the old banker still deals with my open cases by him. So on monday he send me email saying maria from ***** will get in tuch nothing and that they still trying to reach the charge back department for my two transactions that was incorect as i cant get hold of merchant now two weeks later and transactions banked still no response from chrge back department. So i emailed the banker again today just got email back saying will folow up tomorow as i dont know why ***** hve not contacted u.This have been the worst exsperiance with a bank up to date. 3 months of paying theire high fees and nothing resolved. I will never recomend absa private bank to any one as the service is horrible. They feel nothing for theire customers they just collect theire fees than nothing further. Im realy unhappy with the service and dedication received from absa will be going to cart blanch next