Absa Private Bank barred our account

Absa sent us a mail for FICA documents in February. We sent the documents but the email that requested the FICA documents does not work and so all mails were returned.After many calls to try and send the docs throiugh and no response, now in October, they barred our internet banking so we cannot transact on our business or personal accounts.<br> ABSA ! Return your customers calls! COMMUNICATE! Preferably from an email address that works.<br> Call your clients, you call yourselves a private bank!<br> Awful Service!!!!!