SL
Samantha L
1 reviews | Active since Feb 2010
09 Sept 2019, 14:26
ABSA - Primrose - Pathetic
I was at your Primrose branch on Saturday morning between 09:30-10:00 to collect a credit card I was mortified to see 7 people in front of me in the customer service queue and only one lady manning the counter. There were 2 tellers open On the second weekend of a new month, you only have one person working at customer care! I couldn't wait all morning just for a card collection If you haven't got the staff to man the branch then don't bother opening ABSA you can courier my card to me I am not wasting more time waiting forever at Primrose Branch! Unacceptable
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Replies (2)
Absa's replyOfficial
09 Sept 2019, 15:13Dear Samantha,
Thank you for bringing this matter to our attention. The reference number to your case is C-***8. We will investigate the matter and furnish feedback within the next 24hours.
Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. The reference number to your case is C-***8. We will investigate the matter and furnish feedback within the next 24hours.
Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply09 Sept 2019, 15:13
Official
Dear Samantha,
Thank you for bringing this matter to our attention. The reference number to your case is C-***8. We will investigate the matter and furnish feedback within the next 24hours.
Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. The reference number to your case is C-***8. We will investigate the matter and furnish feedback within the next 24hours.
Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's replyOfficial
09 Sept 2019, 15:14Dear Samantha,
Thank you for bringing this matter to our attention. The reference number to your case is C-***8. We will investigate the matter and furnish feedback within the next 24hours.
Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. The reference number to your case is C-***8. We will investigate the matter and furnish feedback within the next 24hours.
Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply09 Sept 2019, 15:14
Official
Dear Samantha,
Thank you for bringing this matter to our attention. The reference number to your case is C-***8. We will investigate the matter and furnish feedback within the next 24hours.
Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. The reference number to your case is C-***8. We will investigate the matter and furnish feedback within the next 24hours.
Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Best regards,