PK
Phuti K

1 reviews | Active since Oct 2020

26 Oct 2021, 10:38

ABSA primrose Germis...

ABSA primrose Germiston went there today 26 /10/2022 at 9:30 and waited till 9:44 without been attended to till white boy walked in and there guy by name of Larry went to him and ingored me even when I n told him I've been waiting for more than 10 minutes and never asked me anything but already he is attending to this guy cos he is white or what now with attitude tells me gore I must go to customer service

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Replies (1)
Absa
Absa's reply26 Oct 2021, 11:40
Official
Dear Phuti Kgomo Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically within the next four hours.  The reference number for your complaint is C-***7. Kind regards,Rezona Louw Group Customer Care

Best regards,