LH
Lenise H
1 reviews | Active since Jan 2019
27 Jan 2020, 13:53
Absa preys on domestic workers!
Absa South Africa, allowed my domestic worker to obtain an overdraft - while she was clearly not well informed as to what she needed to pay by when. So this month - they took her WHOLE salary! and it covers less than half the overdraft. The consultants are snotty and not keen to help. If I could give a negative rating I would have. You guys are lower than mud. Knowing there is no way she can ever pay this back
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Absa's replyOfficial
30 Jan 2020, 11:25Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further update/ feedback via email or making contact with you telephonically. Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Absa's reply30 Jan 2020, 11:25
Official
Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further update/ feedback via email or making contact with you telephonically. Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd